{"id":11919,"date":"2023-09-25T18:49:00","date_gmt":"2023-09-25T09:49:00","guid":{"rendered":"https:\/\/blog.timecrowd.net\/?p=11919"},"modified":"2023-09-25T19:11:40","modified_gmt":"2023-09-25T10:11:40","slug":"callcenter-business-improvement","status":"publish","type":"post","link":"https:\/\/blog.timecrowd.net\/callcenter-business-improvement\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u6539\u5584\uff5c\u30dd\u30a4\u30f3\u30c8\u30fb\u5177\u4f53\u7684\u306a\u65bd\u7b56\u30fb\u304a\u3059\u3059\u3081\u30c4\u30fc\u30eb\u3092\u89e3\u8aac"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u73fe\u5834\u3067\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u3084\u7d4c\u9a13\u306b\u3088\u3063\u3066\u5bfe\u5fdc\u54c1\u8cea\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u3063\u305f\u308a\u3001\u9591\u6563\u671f\u3084\u7e41\u5fd9\u671f\u3067\u5747\u8cea\u306a\u7a3c\u50cd\u7387\u3092\u7dad\u6301\u3057\u306b\u304f\u304b\u3063\u305f\u308a\u3068\u3044\u3063\u305f\u8ab2\u984c\u304c\u6319\u3052\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u306b\u304a\u3051\u308b\u8ab2\u984c\u3084\u3001\u696d\u52d9\u6539\u5584\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u696d\u52d9\u6539\u5584\u306b\u5411\u3051\u305f\u5177\u4f53\u7684\u306a\u53d6\u308a\u7d44\u307f\u3084\u304a\u3059\u3059\u3081\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u3082\u89e3\u8aac\u3044\u305f\u3057\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><a href=\"https:\/\/timecrowd.net\/\"><img loading=\"lazy\" class=\"aligncenter wp-image-11722 size-full\" src=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/06\/blog_cta_kosukanri_01.jpg\" alt=\"\" width=\"1680\" height=\"1084\" srcset=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/06\/blog_cta_kosukanri_01.jpg 1680w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/06\/blog_cta_kosukanri_01-768x496.jpg 768w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/06\/blog_cta_kosukanri_01-1536x991.jpg 1536w\" sizes=\"(max-width: 1680px) 100vw, 1680px\" \/><\/a><\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#i\"><span class=\"toc_number toc_depth_1\">1<\/span> \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u73fe\u5834\u8ab2\u984c<\/a><\/li><li><a href=\"#i-2\"><span class=\"toc_number toc_depth_1\">2<\/span> \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u696d\u52d9\u6539\u5584\u306b\u53d6\u308a\u7d44\u3080\u969b\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/li><li><a href=\"#TimeCrowdCTI\"><span class=\"toc_number toc_depth_1\">3<\/span> TimeCrowd\u00d7CTI\u30b7\u30b9\u30c6\u30e0\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u6539\u5584<\/a><\/li><li><a href=\"#i-3\"><span class=\"toc_number toc_depth_1\">4<\/span> \u307e\u3068\u3081<\/a><\/li><\/ul><\/div>\n<h2><span id=\"i\"><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u73fe\u5834\u8ab2\u984c<\/span><\/span><\/h2>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-11923\" src=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/09\/petr-machacek-BeVGrXEktIk-unsplash.jpg\" alt=\"\" width=\"1920\" height=\"1280\" srcset=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/09\/petr-machacek-BeVGrXEktIk-unsplash.jpg 1920w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/09\/petr-machacek-BeVGrXEktIk-unsplash-768x512.jpg 768w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/09\/petr-machacek-BeVGrXEktIk-unsplash-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u73fe\u5834\u3067\u306f\u3001\u4e0b\u8a18\u306e\u3088\u3046\u306a\u8ab2\u984c\u304c\u898b\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u5bfe\u5fdc\u54c1\u8cea\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u308b<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u96e2\u8077\u7387\u304c\u9ad8\u3044<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u5747\u8cea\u306a\u7a3c\u50cd\u7387\u3092\u7dad\u6301\u3057\u3065\u3089\u3044<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u696d\u52d9\u52b9\u7387\u3092\u6539\u5584\u3057\u3065\u3089\u3044<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u5bfe\u5fdc\u306e\u54c1\u8cea\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u308b<\/span><\/h3>\n<p><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u8ab2\u984c\u3068\u3057\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u3063\u3066\u5bfe\u5fdc\u54c1\u8cea\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u308b\u3053\u3068\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">\u8aac\u660e\u306e\u4ed5\u65b9\u3084\u56de\u7b54\u306e\u901f\u5ea6\u30fb\u6b63\u78ba\u6027\u3068\u3044\u3063\u305f\u54c1\u8cea\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u3084\u7d4c\u9a13\u306b\u3088\u3063\u3066\u307e\u3061\u307e\u3061\u3067\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u3082\u5dee\u304c\u751f\u3058\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u30fb\u7d4c\u9a13\u30fb<\/span><span style=\"font-weight: 400;\">\u5f97\u610f\u5206\u91ce\u3092\u898b\u6975\u3081\u305f\u3046\u3048\u3067\u3001\u914d\u7f6e\u3092\u898b\u76f4\u3057\u305f\u308a\u3001\u6559\u80b2\u3092\u65bd\u3057\u305f\u308a\u3057\u3066\u3001\u30b9\u30ad\u30eb\u304c\u5747\u8cea\u306b\u306a\u308b\u3088\u3046\u306b\u5de5\u592b\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u30b9\u30ad\u30eb\u306f\u9867\u5ba2\u5bfe\u5fdc\u3060\u3051\u306b\u9650\u308a\u307e\u305b\u3093\u3002\u305f\u3068\u3048\u3070\u5bfe\u5fdc\u5f8c\u306e\u4e8b\u52d9\u51e6\u7406\u306b\u6642\u9593\u304c\u304b\u304b\u308a\u3059\u304e\u3066\u3044\u308b\u5834\u5408\u306b\u306f\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u4ef6\u6570\u304c\u6e1b\u308a\u3001\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u306b\u3064\u306a\u304c\u308a\u3065\u3089\u304f\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u6642\u9593\u304c\u304b\u304b\u308a\u3059\u304e\u3066\u3044\u308b\u696d\u52d9\u3092\u7279\u5b9a\u3057\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u30b9\u30ad\u30eb\u5411\u4e0a\u3084\u696d\u52d9\u6539\u5584\u306e\u65bd\u7b56\u3092\u53d6\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/strong><\/p>\n<h3><span style=\"font-weight: 400;\">\u96e2\u8077\u7387\u304c\u9ad8\u3044<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u3084\u904e\u5ea6\u306a\u30ce\u30eb\u30de\u306a\u3069\u306e\u30b9\u30c8\u30ec\u30b9\u304b\u3089\u3001\u96e2\u8077\u7387\u304c\u9ad8\u304f\u306a\u308b\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5b9f\u969b\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b8\u30e3\u30d1\u30f3\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u30012018\u5e74\u6642\u70b9\u3067\u3001\u5165\u793e1\u5e74\u4ee5\u5185\u306b\u96e2\u8077\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5272\u5408\u304c71%\u4ee5\u4e0a\u3068\u7b54\u3048\u305f\u4f01\u696d\u306f\u5168\u4f53\u306e22%\u306b\u306e\u307c\u308a\u307e\u3059\u3002\uff08\u53c2\u7167\uff1a<\/span><a href=\"https:\/\/callcenter-japan.com\/magazine\/3838.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u65e9\u671f\u96e2\u8077\u3092\u9632\u3050\u300c\u6700\u521d\u306e90\u65e5\u300d\u306e\u4e57\u308a\u8d8a\u3048\u65b9<\/span><\/a><span style=\"font-weight: 400;\">\uff09<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u96e2\u8077\u306e\u7406\u7531\u3068\u3057\u3066\u3001\u696d\u52d9\u305d\u306e\u3082\u306e\u306b\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u3066\u3044\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u7279\u5b9a\u30e1\u30f3\u30d0\u30fc\u306b\u696d\u52d9\u8ca0\u62c5\u304c\u304b\u304b\u308a\u3059\u304e\u3066\u3044\u308b\u3053\u3068\u3082\u539f\u56e0\u306e1\u3064\u3067\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc1\u4eba1\u4eba\u306e\u696d\u52d9\u5185\u5bb9\u30fb\u7a3c\u50cd\u6642\u9593\u30fb\u7a3c\u50cd\u72b6\u6cc1\u3092\u628a\u63e1\u3057\u3066\u3001\u8457\u3057\u304f\u5dee\u304c\u51fa\u3066\u3044\u308b\u5834\u5408\u306b\u306f\u662f\u6b63\u3059\u308b\u3088\u3046\u6539\u5584\u65bd\u7b56\u3092\u53d6\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u5747\u8cea\u306a\u7a3c\u50cd\u7387\u3092\u7dad\u6301\u3057\u3065\u3089\u3044<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u7e41\u5fd9\u671f\u3084\u9591\u6563\u671f\u304c\u3042\u308b\u305f\u3081\u3001\u7a3c\u50cd\u7387\u3092\u4e00\u5b9a\u306b\u4fdd\u3061\u3065\u3089\u3044\u70b9\u3082\u8ab2\u984c\u3067\u3059\u3002<\/strong>\u7e41\u5fd9\u671f\u306f\u9867\u5ba2\u5bfe\u5fdc\u306b\u8ffd\u308f\u308c\u3066\u81ea\u5df1\u7814\u947d\u3084\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u306e\u6642\u9593\u304c\u53d6\u308c\u306a\u3044\u3001\u9591\u6563\u671f\u306f\u4eba\u4ef6\u8cbb\u3092\u4f59\u5206\u306b\u6255\u3063\u3066\u3057\u307e\u3046\u3068\u3044\u3063\u305f\u554f\u984c\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9069\u6b63\u306a\u7a3c\u50cd\u7387\u3092\u7dad\u6301\u3059\u308b\u306b\u306f\u3001\u7e41\u5fd9\u671f\u3068\u9591\u6563\u671f\u3092\u4e88\u6e2c\u3057\u3066\u4eba\u54e1\u914d\u7f6e\u3092\u5de5\u592b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u306b\u3001\u307e\u305a\u306f\u7e41\u5fd9\u671f\u30fb\u9591\u6563\u671f\u30fb\u901a\u5e38\u671f\u305d\u308c\u305e\u308c\u3067\u306e<\/span><span style=\"font-weight: 400;\">\u696d\u52d9\u91cf\u30fb\u7a3c\u50cd\u7387\u30fb\u7a3c\u50cd\u72b6\u6cc1\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u696d\u52d9\u91cf\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u3067\u3001\u7e41\u5fd9\u671f\u306e\u67d4\u8edf\u306a\u4eba\u54e1\u8ffd\u52a0\u3084\u9591\u6563\u671f\u306b\u304a\u3051\u308b\u30b7\u30d5\u30c8\u8abf\u6574\u306e\u8a08\u753b\u304c\u7acb\u3066\u3089\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u9591\u6563\u671f\u306b\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u7814\u4fee\u306a\u3069\u306e\u9867\u5ba2\u5bfe\u5fdc\u4ee5\u5916\u306e\u696d\u52d9\u3092\u5b9f\u65bd\u3067\u304d\u308b\u3088\u3046\u306a\u65bd\u7b56\u3092\u7acb\u3066\u308b\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u696d\u52d9\u52b9\u7387\u3092\u6539\u5584\u3057\u3065\u3089\u3044<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u73fe\u5834\u3067\u306f\u3001\u696d\u52d9\u52b9\u7387\u3092\u6539\u5584\u3057\u3065\u3089\u3044\u3068\u3044\u3046\u8ab2\u984c\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u5bfe\u5fdc\u3067\u306f\u4e01\u5be7\u306a\u5bfe\u5fdc\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u304c\u3001\u4e00\u65b9\u3067\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001<\/span><span style=\"font-weight: 400;\">\u9867\u5ba2\u5bfe\u5fdc\u4ee5\u5916\u306e\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u3066\u3001\u3088\u308a\u672c\u8cea\u7684\u306a\u696d\u52d9\uff08\u9867\u5ba2\u5bfe\u5fdc\uff09\u306b\u529b\u3092\u5165\u308c\u3089\u308c\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u300c\u3069\u306e\u696d\u52d9\uff08\u6848\u4ef6\uff09\u306b\u30fb\u3069\u308c\u304f\u3089\u3044\u6642\u9593\u3092\u304b\u3051\u3066\u3044\u308b\u306e\u304b\u300d\u3092\u628a\u63e1\u3067\u304d\u306a\u3044\u3068\u3001\u696d\u52d9\u6539\u5584\u304c\u3057\u3065\u3089\u304f\u306a\u308a\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\"><strong>1\u4ef6\u3042\u305f\u308a\u306e\u9867\u5ba2\u5bfe\u5fdc\u306b\u304b\u304b\u308b\u6642\u9593\u3084\u3001\u305d\u306e\u5f8c\u306e\u4e8b\u52d9\u51e6\u7406\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u9069\u5207\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u696d\u52d9\u6539\u5584\u306e\u7b2c\u4e00\u6b69\u306b\u306a\u308a\u307e\u3059\u3002<\/strong><\/span><\/p>\n<h2><span id=\"i-2\"><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u696d\u52d9\u6539\u5584\u306b\u53d6\u308a\u7d44\u3080\u969b\u306e\u30dd\u30a4\u30f3\u30c8<\/span><\/span><\/h2>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-11922\" src=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/09\/woman-6573021_1280.jpg\" alt=\"\" width=\"1280\" height=\"853\" srcset=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/09\/woman-6573021_1280.jpg 1280w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/09\/woman-6573021_1280-768x512.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u696d\u52d9\u6539\u5584\u306b\u53d6\u308a\u7d44\u3080\u969b\u306e\u30dd\u30a4\u30f3\u30c8\u306f\u4e0b\u8a18\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u696d\u52d9\u3092\u53ef\u8996\u5316\u3059\u308b<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">KGI\u3001KPI\u3092\u5c0e\u5165\u3059\u308b<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u7814\u4fee\u3001\u6559\u80b2\u3001\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u3092\u898b\u76f4\u3059<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u8077\u5834\u74b0\u5883\u3092\u6574\u5099\u3059\u308b<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u696d\u52d9\u53ef\u8996\u5316\u3092\u3059\u308b<\/span><\/h3>\n<p><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u73fe\u5834\u3067\u696d\u52d9\u6539\u5584\u306b\u53d6\u308a\u7d44\u3080\u969b\u306b\u306f\u3001\u307e\u305a\u696d\u52d9\u53ef\u8996\u5316\u3092\u884c\u3044\u307e\u3057\u3087\u3046\u3002<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">\u696d\u52d9\u4e0a\u306e\u8ab2\u984c\u3092\u6d17\u3044\u51fa\u3057\u3066\u3001\u6539\u5584\u306e\u65bd\u7b56\u3092\u7acb\u3066\u308b\u306b\u306f\u3001\u6b63\u78ba\u306a\u73fe\u72b6\u628a\u63e1\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4e3b\u306b\u4e0b\u8a18\u306e\u9805\u76ee\u306b\u3064\u3044\u3066\u3001\u5177\u4f53\u7684\u306a\u6570\u5024\u3068\u3068\u3082\u306b\u6d17\u3044\u51fa\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30bf\u30b9\u30af\u306e\u7a2e\u985e\u30fb\u5185\u5bb9\u30fb\u91cf<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc1\u4eba1\u4eba\u306e\u30bf\u30b9\u30af\u91cf\u30fb\u5404\u30bf\u30b9\u30af\u306b\u304a\u3051\u308b\u6240\u8981\u6642\u9593<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u696d\u52d9\u30d7\u30ed\u30bb\u30b9<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u7814\u4fee\u3084\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306a\u3069\u3001\u9867\u5ba2\u5bfe\u5fdc\u4ee5\u5916\u306e\u696d\u52d9\u91cf\u30fb\u6240\u8981\u6642\u9593<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30bf\u30b9\u30af\u306e\u7a2e\u985e\u3084\u6240\u8981\u6642\u9593\u3092\u8a08\u6e2c\u3059\u308b\u306b\u306f\u3001\u5de5\u6570\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30a8\u30af\u30bb\u30eb\u3067\u7ba1\u7406\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u304c\u300c\u540c\u6642\u7de8\u96c6\u3057\u3065\u3089\u3044\u300d\u300c\u5165\u529b\u696d\u52d9\u305d\u306e\u3082\u306e\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3057\u307e\u3046\u300d\u70b9\u304c\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u3057\u3066\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u305d\u306e\u305f\u3081\u3001<a href=\"https:\/\/timecrowd.net\/\" target=\"_blank\" rel=\"noopener\">TimeCrowd<\/a>\u306e\u3088\u3046\u306a\u30b9\u30bf\u30c3\u30d5\u306b\u4f5c\u696d\u8ca0\u62c5\u3092\u304b\u3051\u305a\u306b\u904b\u7528\u3067\u304d\u308b\u5de5\u6570\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u307e\u3057\u3087\u3046\u3002<\/strong><\/p>\n<p>\u30bf\u30b9\u30af\u306e\u958b\u59cb\u6642\u3068\u7d42\u4e86\u6642\u306b\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u6253\u523b\u3092\u3059\u308b\u3060\u3051\u3067\u300c\u8ab0\u304c\u30fb\u3069\u306e\u696d\u52d9\u306b\u30fb\u3069\u308c\u304f\u3089\u3044\u6642\u9593\u3092\u304b\u3051\u3066\u3044\u308b\u306e\u304b\u300d\u3092\u53ef\u8996\u5316\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u901a\u8a71\u306e\u958b\u59cb\u6642\u3068\u7d42\u4e86\u6642\u306b\u81ea\u52d5\u3067\u6253\u523b\u3092\u3057\u3066\u3001\u6b21\u306e\u30bf\u30b9\u30af\uff08\u4f8b\uff1a\u901a\u8a71\u5185\u5bb9\u306e\u8a18\u5165\u4f5c\u696d\u306a\u3069\uff09\u306e\u6253\u523b\u3092\u958b\u59cb\u3059\u308b\u3068\u3044\u3063\u305f\u4ed5\u7d44\u307f\u3092\u6574\u3048\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u25bcTimeCrowd\u306e\u30ec\u30dd\u30fc\u30c8\u753b\u9762\uff08\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u81ea\u52d5\u3067\u30ec\u30dd\u30fc\u30c8\u5316\u3055\u308c\u307e\u3059\uff09<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-7079\" src=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3.png\" alt=\"\" width=\"2328\" height=\"1164\" srcset=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3.png 2328w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3-768x384.png 768w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3-1536x768.png 1536w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3-2048x1024.png 2048w\" sizes=\"(max-width: 2328px) 100vw, 2328px\" \/><\/p>\n<p>TimeCrowd\u306f\u7d2f\u8a084,000\u793e\u4ee5\u4e0a\u306e\u4f01\u696d\u69d8\u306b\u5c0e\u5165\u3044\u305f\u3060\u3044\u3066\u3044\u307e\u3059\u3002\u5c11\u3057\u3067\u3082\u3054\u8208\u5473\u306e\u3042\u308b\u65b9\u306f\u3001\u4e0b\u8a18\u306e\u30b5\u30fc\u30d3\u30b9\u8cc7\u6599\u304b\u3089\u8a73\u7d30\u306a\u6a5f\u80fd\u30fb\u6599\u91d1\u30d7\u30e9\u30f3\u306b\u3064\u3044\u3066\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<a href=\"https:\/\/timecrowd.net\/materials\/service_document\" class=\"entry-content-cta\" style=\"display: flex;\r\n    justify-content: center;\r\n    align-items: center;\r\n    border-radius: 20px;\r\n    width: 100%;\r\n    background-color: #00B996;\r\n    text-align: center;\r\n    color: #FFFFFF;\r\n    font-size: 20px;\r\n    font-weight: bold;\r\n    margin-bottom: 40px;\r\n    margin-top: 40px;\r\n \u00a0 \u00a0box-shadow: 0 5px 5px #4e575533; padding: 10px;\" target=\"_blank\">\u5de5\u6570\u7ba1\u7406\u30c4\u30fc\u30eb\u300cTimeCrowd\u300d\u306e\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n<p>\u25bc\u304a\u3059\u3059\u3081\u306e\u696d\u52d9\u53ef\u8996\u5316\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u306f\u4e0b\u8a18\u8a18\u4e8b\u3092\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044<\/p>\n<div class=\"linkcard\"><div class=\"lkc-internal-wrap\"><a class=\"no_icon\" href=\"https:\/\/blog.timecrowd.net\/business-visualization-tools\/\" target=\"_blank\"><div class=\"lkc-card\"><div class=\"lkc-content\"><span class=\"lkc-thumbnail\"><img class=\"lkc-thumbnail-img\" src=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/02\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-02-12-22.01.55-150x150.jpg\" alt=\"\" \/><\/span><span class=\"lkc-title\">\u30102025\u5e74\u6700\u65b0\u7248\u3011\u304a\u3059\u3059\u3081\u306e\u696d\u52d9\u53ef\u8996\u5316\u30c4\u30fc\u30eb\u3092\u5fb9\u5e95\u6bd4\u8f03\uff01<\/span><div class=\"lkc-url\"><cite>https:\/\/blog.timecrowd.net\/business-visualization-tools\/<\/cite><\/div><div class=\"lkc-excerpt\">\u30c6\u30ec\u30ef\u30fc\u30af\u306e\u72b6\u6cc1\u306e\u306a\u304b\u3067\u300c\u5f93\u696d\u54e1\u304c\u3057\u3063\u304b\u308a\u3068\u696d\u52d9\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u306e\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u3068\u4e0d\u5b89\u3092\u611f\u3058\u3066\u3044\u308b\u7d4c\u55b6\u8005\u30fb\u7ba1\u7406\u8077\u306e\u65b9\u3082\u591a\u3044\u304b\u3068\u601d\u3044\u307e\u3059\u3002\u306a\u304b\u306b\u306f\u696d\u52d9\u53ef\u8996\u5316\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u65b9\u3082\u3044\u308b\u3067\u3057\u3087\u3046\u3002\u3057\u304b\u3057\u3001\u6570\u591a\u304f\u306e\u30c4\u30fc\u30eb\u304c\u3042\u308b\u305f\u3081\u3001\u3069\u308c\u3092\u9078\u3093\u3060\u3089...<\/div><\/div><div class=\"clear\"><\/div><\/div><\/a><\/div><\/div>\n<h3><span style=\"font-weight: 400;\">KGI\u30fbKPI\u3092\u5c0e\u5165\u3059\u308b<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u696d\u52d9\u6539\u5584\u3092\u9032\u3081\u305f\u304f\u3066\u3082\u3001\u76ee\u6a19\u304c\u66d6\u6627\u306e\u307e\u307e\u3067\u306f\u9069\u5207\u306a\u65bd\u7b56\u3092\u7acb\u3066\u3089\u308c\u306a\u304b\u3063\u305f\u308a\u3001\u65bd\u7b56\u306e\u53d6\u308a\u7d44\u307f\u304c\u9032\u307e\u306a\u304b\u3063\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>KGI\u30fbKPI\u3092\u5c0e\u5165\u3057\u3066\u660e\u78ba\u306a\u76ee\u6a19\u3092\u5b9a\u3081\u3001\u9054\u6210\u306e\u305f\u3081\u306e\u8a08\u753b\u3092\u7acb\u3066\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">KGI\u3068\u306f\u300c\u91cd\u8981\u76ee\u6a19\u9054\u6210\u6307\u6a19\u300d\u3001KPI\u3068\u306f\u300c\u91cd\u8981\u696d\u7e3e\u6307\u6a19\u300d\u306e\u7565\u79f0\u3067\u3059\u3002KGI\u306f\u6700\u7d42\u7684\u306b\u9054\u6210\u3059\u308b\u3079\u304d\u76ee\u6a19\u3001KPI\u306f\u305d\u306e\u4e2d\u9593\u76ee\u6a19\u3068\u3057\u3066\u7528\u3044\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306eKGI\u3068KPI\u306f\u3001\u4e3b\u306b\u4e0b\u8a18\u306e\u3088\u3046\u306a\u9805\u76ee\u3067\u8a2d\u5b9a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3010KGI\u3011<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1\u5e74\u4ee5\u5185\u306b\u58f2\u4e0a\u25ef\u25ef\u5186\u9054\u6210<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u5e74\u5ea6\u672b\u307e\u3067\u306b\u9867\u5ba2\u306e\u30ea\u30d4\u30fc\u30c8\u7387\u3092\u25ef%\u5411\u4e0a<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u25ef%\u5411\u4e0a<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u3010KPI\uff08\u56db\u534a\u671f\uff09\u3011<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1\u6b21\u89e3\u7b54\u7387\u3092\u25ef%\u5411\u4e0a<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AHT\uff08\u5e73\u5747\u51e6\u7406\u6642\u9593\uff09\u3092\u25ef\u5206\u77ed\u7e2e<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ACW\uff08\u5e73\u5747\u5f8c\u51e6\u7406\u6642\u9593\uff09\u3092\u25ef\u5206\u77ed\u7e2e<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">KPI\u30fbKGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u76ee\u6a19\u5024\u3092\u8a2d\u5b9a\u3059\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u3066\u65e5\u3005\u306e\u696d\u52d9\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3057\u306a\u304c\u3089\u3001\u76ee\u6a19\u9054\u6210\u306b\u8fd1\u3065\u3051\u3066\u3044\u308b\u304b\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b<\/span><\/h3>\n<p><strong>\u300c\u9867\u5ba2\u5bfe\u5fdc\u305d\u306e\u3082\u306e\u306b\u6642\u9593\u304c\u304b\u304b\u308a\u3059\u304e\u3066\u3044\u308b\u300d\u3082\u3057\u304f\u306f\u300c\u9867\u5ba2\u5bfe\u5fdc\u306e\u4ef6\u6570\u304c\u591a\u3059\u304e\u308b\u300d\u3068\u3044\u3063\u305f\u5834\u5408\u306b\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\uff08IVR\uff09\u3092\u5c0e\u5165\u3059\u308b\u65b9\u6cd5\u304c\u3042\u308a\u307e\u3059\u3002<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u81ea\u52d5\u97f3\u58f0\u3067\u89e3\u6c7a\u3057\u304d\u308c\u306a\u3044\u554f\u984c\u306e\u307f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5bfe\u5fdc\u3059\u308b\u3068\u3044\u3046\u4ed5\u7d44\u307f\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc1\u4eba\u3042\u305f\u308a\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u6e1b\u3089\u305b\u308b\u3068\u3044\u3046\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u56de\u7b54\u3084\u5bfe\u5fdc\u306e\u54c1\u8cea\u304c\u5747\u7b49\u306b\u306a\u308b\u307b\u304b\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f24\u6642\u9593\u5bfe\u5fdc\u53ef\u80fd\u3068\u3044\u3063\u305f\u70b9\u304b\u3089\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3082\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u7814\u4fee\u30fb\u6559\u80b2\u30fb\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u3092\u898b\u76f4\u3059<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u3084\u7d4c\u9a13\u306b\u3070\u3089\u3064\u304d\u304c\u751f\u3058\u3066\u3044\u308b\u5834\u5408\u3001\u7814\u4fee\u3084\u6559\u80b2\u306b\u3088\u3063\u3066\u3070\u3089\u3064\u304d\u3092\u662f\u6b63\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7814\u4fee\u5236\u5ea6\u3084\u6559\u80b2\u5185\u5bb9\u3092\u898b\u76f4\u3057\u305f\u308a\u3001\u7279\u306b\u30b9\u30ad\u30eb\u304c\u8ffd\u3044\u3064\u3044\u3066\u3044\u306a\u3044\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3078\u306e\u7279\u5225\u7814\u4fee\u3092\u5b9f\u65bd\u3057\u305f\u308a\u3057\u3066\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u54c1\u8cea\u3092\u5747\u7b49\u306b\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u30b1\u30a2\u3084\u30d5\u30a9\u30ed\u30fc\u304c\u4e0d\u5341\u5206\u3067\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4e0d\u6e80\u3084\u30b9\u30c8\u30ec\u30b9\u304c\u6e9c\u307e\u3063\u3066\u3057\u307e\u3044\u3001\u96e2\u8077\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b1\u30a2\u3092\u9069\u5207\u306b\u65bd\u3059\u305f\u3081\u300c\u5b9a\u671f\u7684\u306a\u9762\u8ac7\u3067\u696d\u52d9\u306b\u3064\u3044\u3066\u30d2\u30a2\u30ea\u30f3\u30b0\u3059\u308b\u300d\u300c\u30b9\u30c8\u30ec\u30b9\u30c1\u30a7\u30c3\u30af\u3092\u5b9f\u65bd\u3059\u308b\u300d\u300c\u30e1\u30f3\u30bf\u30fc\u5236\u3092\u5c0e\u5165\u3057\u3066\u76f8\u8ac7\u3057\u3084\u3059\u3044\u74b0\u5883\u3092\u4f5c\u308b\u300d\u3068\u3044\u3063\u305f\u65bd\u7b56\u304c\u5fc5\u8981\u3067\u3059\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u8077\u5834\u74b0\u5883\u3092\u6574\u5099\u3059\u308b<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><strong>\u50cd\u304f\u74b0\u5883\u3092\u6574\u5099\u3057\u3066\u3001\u50cd\u304d\u3084\u3059\u3044\u8077\u5834\u30fb\u30b9\u30c8\u30ec\u30b9\u306e\u5c11\u306a\u3044\u8077\u5834\u3092\u76ee\u6307\u3059\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/strong>\u30aa\u30d5\u30a3\u30b9\u306e\u6e29\u5ea6\u3084\u6e7f\u5ea6\u306b\u6c17\u3092\u914d\u308a\u3001\u7a7a\u8abf\u306e\u8abf\u7bc0\u3084\u63db\u6c17\u3001\u52a0\u6e7f\u30fb\u9664\u6e7f\u306a\u3069\u3092\u884c\u3044\u8eab\u4f53\u7684\u306a\u30b9\u30c8\u30ec\u30b9\u3092\u8efd\u6e1b\u3059\u308b\u5de5\u592b\u3092\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002\u7167\u660e\u306e\u660e\u308b\u3055\u3084\u9a12\u97f3\u306a\u3069\u3082\u30c1\u30a7\u30c3\u30af\u306e\u5bfe\u8c61\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u52aa\u529b\u306b\u5bfe\u3057\u3066\u516c\u6b63\u306a\u8a55\u4fa1\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u4eba\u4e8b\u8a55\u4fa1\u5236\u5ea6\u3092\u898b\u76f4\u3059\u3053\u3068\u30821\u3064\u306e\u65b9\u6cd5\u3067\u3059\u3002\u8868\u5f70\u5236\u5ea6\u3092\u5c0e\u5165\u3057\u3066\u3001\u7279\u306b\u6210\u679c\u3092\u3042\u3052\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u8868\u5f70\u3084\u30dc\u30fc\u30ca\u30b9\u3092\u4ed8\u4e0e\u3059\u308b\u3053\u3068\u3067\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/span><\/p>\n<h2><span id=\"TimeCrowdCTI\"><span style=\"font-weight: 400;\">TimeCrowd\u00d7CTI\u30b7\u30b9\u30c6\u30e0\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u6539\u5584<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u6539\u5584\u3059\u308b\u969b\u306b\u306f\u3001\u307e\u305a\u306f\u300c\u8ab0\u304c\u30fb\u3069\u306e\u696d\u52d9\u306b\u30fb\u3069\u308c\u3050\u3089\u3044\u6642\u9593\u3092\u304b\u3051\u3066\u3044\u308b\u306e\u304b\u300d\u3092\u628a\u63e1\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span>\u3053\u306e\u3088\u3046\u306a\u696d\u52d9\u53ef\u8996\u5316\u306b\u53d6\u308a\u7d44\u3080\u969b\u306b\u304a\u3059\u3059\u3081\u306e\u30c4\u30fc\u30eb\u304c<a href=\"https:\/\/timecrowd.net\/\" target=\"_blank\" rel=\"noopener\">TimeCrowd<\/a>\u3067\u3059\u3002<\/p>\n<p>\u25bcTimeCrowd\u306e\u30ec\u30dd\u30fc\u30c8\u753b\u9762\uff08\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u81ea\u52d5\u3067\u30ec\u30dd\u30fc\u30c8\u5316\u3055\u308c\u307e\u3059\uff09<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-7079\" src=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3.png\" alt=\"\" width=\"2328\" height=\"1164\" srcset=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3.png 2328w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3-768x384.png 768w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3-1536x768.png 1536w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2022\/07\/tutorial3-2048x1024.png 2048w\" sizes=\"(max-width: 2328px) 100vw, 2328px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">TimeCrowd\u3067\u306f\u3001\u30bf\u30b9\u30af\u306e\u958b\u59cb\u6642\u3068\u7d42\u4e86\u6642\u306b\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u6253\u523b\u3092\u3059\u308b\u3060\u3051\u3067\u30bf\u30b9\u30af\u306e\u6240\u8981\u6642\u9593\u3092\u8a18\u9332\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>\u307e\u305f\u3001<\/strong><\/span><strong>\u4e00\u90e8\u306eCTI\u30b7\u30b9\u30c6\u30e0\u3068\u306f\u9023\u643a\u304c\u53ef\u80fd\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u901a\u8a71\u306e\u958b\u59cb\u6642\u3068\u7d42\u4e86\u6642\u306b\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3057\u3066\u81ea\u52d5\u3067\u6253\u523b\u304c\u3055\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u901a\u8a71\u306e\u7d42\u4e86\u6642\u306b\u306f\u3001\u6b21\u306b\u7740\u624b\u3059\u308b\u30bf\u30b9\u30af\uff08\u4f8b\uff1a\u901a\u8a71\u5185\u5bb9\u306e\u8a18\u5165\u4f5c\u696d\uff09\u3092\u81ea\u52d5\u3067\u6253\u523b\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u305f\u3046\u3048\u3067\u696d\u52d9\u53ef\u8996\u5316\u3092\u63a8\u9032\u3059\u308b\u305f\u3081\u306b\u3001TimeCrowd\u3068CTI\u30b7\u30b9\u30c6\u30e0\u306e\u9023\u643a\u3092\u305c\u3072\u3054\u691c\u8a0e\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p>\u5c11\u3057\u3067\u3082\u3054\u8208\u5473\u306e\u3042\u308b\u65b9\u306f\u3001\u4e0b\u8a18\u306e\u30b5\u30fc\u30d3\u30b9\u8cc7\u6599\u304b\u3089\u5177\u4f53\u7684\u306a\u6a5f\u80fd\u3084\u6599\u91d1\u30d7\u30e9\u30f3\u3092\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n<a href=\"https:\/\/timecrowd.net\/materials\/service_document\" class=\"entry-content-cta\" style=\"display: flex;\r\n    justify-content: center;\r\n    align-items: center;\r\n    border-radius: 20px;\r\n    width: 100%;\r\n    background-color: #00B996;\r\n    text-align: center;\r\n    color: #FFFFFF;\r\n    font-size: 20px;\r\n    font-weight: bold;\r\n    margin-bottom: 40px;\r\n    margin-top: 40px;\r\n \u00a0 \u00a0box-shadow: 0 5px 5px #4e575533; padding: 10px;\" target=\"_blank\">\u5de5\u6570\u7ba1\u7406\u30c4\u30fc\u30eb\u300cTimeCrowd\u300d\u306e\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n<h2><span id=\"i-3\"><span style=\"font-weight: 400;\">\u307e\u3068\u3081<\/span><\/span><\/h2>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-10676\" src=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/03\/alex-kotliarskyi-QBpZGqEMsKg-unsplash.jpg\" alt=\"\" width=\"1920\" height=\"1280\" srcset=\"https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/03\/alex-kotliarskyi-QBpZGqEMsKg-unsplash.jpg 1920w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/03\/alex-kotliarskyi-QBpZGqEMsKg-unsplash-768x512.jpg 768w, https:\/\/blog.timecrowd.net\/wp-content\/uploads\/2023\/03\/alex-kotliarskyi-QBpZGqEMsKg-unsplash-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" 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rel=\"noopener\">TimeCrowd<\/a>\u306e\u3088\u3046\u306aIT\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u306e\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<span style=\"font-weight: 400;\">\u64cd\u4f5c\u6027\u304c\u30b7\u30f3\u30d7\u30eb\u306a\u30c4\u30fc\u30eb\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u672c\u6765\u306e\u696d\u52d9\uff08\u9867\u5ba2\u5bfe\u5fdc\uff09\u3092\u5727\u8feb\u3059\u308b\u3053\u3068\u306a\u304f\u904b\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">TimeCrowd\u306f\u7d2f\u8a084,000\u793e\u4ee5\u4e0a\u306e\u4f01\u696d\u3067\u5c0e\u5165\u5b9f\u7e3e\u304c\u3042\u308a\u307e\u3059\u3002\u6700\u521d\u306e2\u9031\u9593\u306f\u7121\u6599\u3067\u306e\u30c8\u30e9\u30a4\u30a2\u30eb\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p>\u5c11\u3057\u3067\u3082\u3054\u8208\u5473\u306e\u3042\u308b\u65b9\u306f\u3001\u4e0b\u8a18\u306e\u30b5\u30fc\u30d3\u30b9\u8cc7\u6599\u304b\u3089\u5177\u4f53\u7684\u306a\u6a5f\u80fd\u3084\u6599\u91d1\u30d7\u30e9\u30f3\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<a href=\"https:\/\/timecrowd.net\/materials\/service_document\" class=\"entry-content-cta\" style=\"display: flex;\r\n    justify-content: center;\r\n    align-items: center;\r\n    border-radius: 20px;\r\n    width: 100%;\r\n    background-color: #00B996;\r\n    text-align: center;\r\n    color: #FFFFFF;\r\n    font-size: 20px;\r\n    font-weight: bold;\r\n    margin-bottom: 40px;\r\n    margin-top: 40px;\r\n \u00a0 \u00a0box-shadow: 0 5px 5px #4e575533; padding: 10px;\" target=\"_blank\">\u5de5\u6570\u7ba1\u7406\u30c4\u30fc\u30eb\u300cTimeCrowd\u300d\u306e\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n","protected":false},"excerpt":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u73fe\u5834\u3067\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u3084\u7d4c\u9a13\u306b\u3088\u3063\u3066\u5bfe\u5fdc\u54c1\u8cea\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u3063\u305f\u308a\u3001\u9591\u6563\u671f\u3084\u7e41\u5fd9\u671f\u3067\u5747\u8cea\u306a\u7a3c\u50cd\u7387\u3092\u7dad\u6301\u3057\u306b\u304f\u304b\u3063\u305f\u308a\u3068&#8230;","protected":false},"author":28,"featured_media":11975,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"cybocfi_hide_featured_image":""},"categories":[84],"tags":[79,168],"_links":{"self":[{"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/posts\/11919"}],"collection":[{"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/comments?post=11919"}],"version-history":[{"count":12,"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/posts\/11919\/revisions"}],"predecessor-version":[{"id":11978,"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/posts\/11919\/revisions\/11978"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/media\/11975"}],"wp:attachment":[{"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/media?parent=11919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/categories?post=11919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.timecrowd.net\/wp-json\/wp\/v2\/tags?post=11919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}